Privacy Policy

1. Introduction

This Privacy Policy describes how Winbox Zero ("we," "our," or "us") collects, uses, and shares your personal information in connection with our email management service. By using Winbox Zero, you consent to the data practices described in this policy.

2. Information Collection and Use

2.1 Information We Collect:

• Google Account Information: Including but not limited to your name, email address, and profile picture
• Gmail Access: Read and modify permissions to your Gmail inbox, as authorized through Google OAuth 2.0
• Usage Data: Email processing history, categorization preferences, and interaction patterns with our service
• Technical Data: IP addresses, browser type, device information, and cookies as necessary for service operation
• Email Content: Subject lines, sender information, and email content for processing and categorization
• Payment Information: When you subscribe to our paid services, payment details processed securely through Stripe

2.2 Purpose of Collection:

• Service Provision: To deliver our core email management functionality
• Service Optimization: To improve our email categorization algorithms and user experience
• Communication: To provide essential service updates and account notifications
• Legal Compliance: To fulfill applicable legal obligations and requirements
• AI Processing: To provide automated email categorization using advanced language models
• Payment Processing: To process subscription payments and manage billing

3. Third-Party Services

We use the following third-party services to provide our service:

• Google Gmail API: For accessing and managing your emails
• AI Services: Together AI, Cerebras, and Groq for email analysis and categorization
• Stripe: For secure payment processing

Each of these services has their own privacy policies and terms of service that may apply to you.

4. Email Processing and AI Analysis

4.1 Email Access:

• We access your emails through the Gmail API with your explicit permission
• We only process emails necessary for providing our service
• Email content is transmitted securely and not stored permanently
• We do not use Gmail API data to develop, improve, or train generalized AI or machine learning models

4.2 AI Processing:

• Email content is processed using AI models from Together AI (Llama), Cerebras, and Groq for categorization
• We send minimal necessary information to our AI providers for processing
• AI processing results are used only for email categorization
• Email data is processed in real-time and is not retained for AI model training
• We do not build, train, or improve our own AI models using your email data

5. Data Protection and Security

We implement industry-standard security measures to protect your information:

• OAuth 2.0 Authentication: Secure, token-based access to Gmail services
• Encryption: TLS/SSL encryption for all data transmission
• Access Controls: Strict internal access controls and authentication mechanisms
• Regular Security Audits: Continuous monitoring and security assessments
• Data Minimization: Collection limited to essential information only

6. Data Retention and Deletion

4.1 Retention Period: We retain your data only for the duration necessary to provide our services and comply with legal obligations.

4.2 Data Deletion: Upon account termination or deletion request, we will:

• Delete or anonymize your personal information within 30 days
• Revoke all Gmail access permissions
• Remove associated usage data and preferences

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to our processing of your data

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. We will notify you of any material changes via email or through our service.

9. Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: support@winboxzero.com

We will respond to your inquiry within 5 business days.