Terms of Service
Effective Date: December 26, 2024
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Winbox Zero ("Company," "we," "our," or "us") governing your access to and use of the Winbox Zero service, including any associated applications and websites (collectively, the "Service").
2. Service Description
2.1 Winbox Zero provides email management services including but not limited to:
- Automated email categorization and organization
- Bulk email management capabilities
- Newsletter and subscription management
- Email analytics and insights
2.2 Service Requirements:
- Valid Google account
- Gmail access authorization
- Compatible web browser
- Stable internet connection
2.3 Subscription and Payments:
- Some features may require a paid subscription
- Payments are processed securely through Stripe
- Subscriptions will automatically renew unless cancelled
- Refunds are provided in accordance with our refund policy
3. Gmail API and Email Processing
3.1 By using our Service, you authorize us to:
- Access your Gmail account through the Gmail API
- Read and modify emails as necessary for the Service
- Perform automated actions on your behalf
- Process email content using AI services
3.2 You acknowledge that:
- We follow Gmail API usage guidelines and restrictions
- You can revoke access to your Gmail account at any time
- We are not responsible for any email loss or modification resulting from your use of the Service
4. AI Processing
4.1 Our Service uses artificial intelligence to process emails:
- Email content is processed using AI services from Together AI (Llama 3.1), Cerebras, and Groq
- AI processing is used for email categorization and analysis
- We do not guarantee the accuracy of AI-generated results
- You acknowledge that email content may be processed by multiple AI providers
- All AI processing follows our strict privacy and security guidelines
5. Payment Terms
5.1 Subscription Terms:
- Prices are subject to change with notice
- Subscriptions automatically renew unless cancelled
- You are responsible for all charges incurred
- Refunds are provided at our discretion
5.2 Payment Processing:
- Payments are processed securely through Stripe
- We do not store complete payment information
- You agree to provide accurate billing information
6. User Obligations
By using our Service, you agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Use the Service only for its intended purpose
- Not attempt to circumvent or disable any security features
- Not engage in any activity that interferes with or disrupts the Service
7. Service Limitations and Modifications
7.1 We reserve the right to:
- Modify, suspend, or discontinue any part of the Service
- Implement usage limits or restrictions
- Refuse service to any user at our discretion
- Update pricing with 30 days notice
7.2 Service Availability:
- We strive for 99.9% uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- Emergency maintenance may be performed without notice
8. Intellectual Property
8.1 All rights, title, and interest in and to the Service, including all intellectual property rights, are and will remain the exclusive property of Winbox Zero and its licensors.
8.2 You agree not to copy, modify, create derivative works, reverse engineer, decompile, or attempt to extract the source code of our Service.
9. Limitation of Liability
9.1 The Service is provided "as is" without warranties of any kind, whether express or implied.
9.2 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
10. Term and Termination
10.1 These Terms remain in effect while you use the Service.
10.2 We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, our business, or third parties, or for any other reason at our sole discretion.
11. Contact Information
For any questions regarding these Terms, please contact us at:
Email: support@winboxzero.com